Privacy Policy

Effective Date: Feburary 17, 2026

Introduction

Cool Breeze Air Systems ("Cool Breeze," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us when you visit our website, schedule service, or communicate with our team.By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with Cool Breeze Air Systems:​

Contact information:
Name, email address, phone number, service address, and any details you share when you request a quote, book a service, or contact us.​Service information: Details about your HVAC system, service history, preferred appointment times, and related notes needed to complete your service.​

Payment information:
When you pay for services through our booking partners or payment processors, your payment details are collected and processed securely by those third-party providers (we do not store full payment card information on our servers).​

Website usage data:
IP address, browser type, device type, pages visited, and interaction data collected through cookies or similar technologies to help us improve our website and services.​

2. How We Use Your Information

  1. We use the information we collect for purposes including:Providing HVAC services: Scheduling appointments, performing service, sending confirmations, and following up on work performed.Customer support: Responding to your questions, requests, and feedback.Communication and marketing: Sending updates, maintenance reminders, promotions, and news about Cool Breeze Air Systems. You may opt out of marketing emails at any time using the unsubscribe link in our emails.Business operations: Improving our services, training our team, managing our scheduling and CRM systems, and maintaining accurate records.Legal and security: Complying with legal obligations, enforcing our terms, and protecting against fraud or misuse of our services.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited situations:Service providers and partners: With trusted third parties that help us operate our business, such as booking platforms (e.g., Housecall Pro), payment processors, email and marketing tools, and website providers. These partners are only permitted to use your information to perform services on our behalf.Legal requirements: When required to do so by law, regulation, court order, or government request, or to protect our rights, property, or safety, or that of our customers or others.Business transfers: In the event of a merger, sale, or transfer of all or part of our business, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:Remember your preferences and improve your browsing experience.
Analyze how visitors use our site so we can improve performance and content.You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of the website may not function properly.

5. Data Security

Our website may use cookies and similar technologies to:Remember your preferences and improve your browsing experience.
Analyze how visitors use our site so we can improve performance and content.You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of the website may not function properly.

6. Email Communications and Marketing

When you request service, contact us, or subscribe to our newsletter, we may add your email address to our mailing list to send updates, reminders, and promotions related to Cool Breeze Air Systems.You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any email you receive from us.
We may still send service-related or transactional messages (such as appointment confirmations or invoices) even if you opt out of marketing emails.

7. Data Retention

We retain your information for as long as necessary to:Provide requested services and maintain accurate service records.
Comply with legal, tax, and regulatory requirements.
Resolve disputes and enforce our agreements.When information is no longer needed for these purposes, we may delete it or anonymize it in accordance with applicable law.

8. Your Choices and Rights

Depending on your location and applicable law, you may have the right to:

Request access to the personal information we hold about you.

Request correction of inaccurate or incomplete information.

Request deletion of your information, subject to certain legal or business requirements.

Opt out of marketing communications at any time.To exercise these rights, please contact us using the information below.

We may need to verify your identity before fulfilling certain requests.

9. Third-Party Links

Our website may contain links to third-party websites or services (such as social media platforms, financing partners, or external resources).

We are not responsible for the privacy practices or content of those third-party sites.

We encourage you to review the privacy policies of any external sites you visit.

10. Children's Privacy

Our services are intended for adults and are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe a child has provided us with personal information, please contact us so we can delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

When we make changes, we will update the "Effective Date" at the top of this page.

Your continued use of our website or services after any changes are posted means you accept the updated policy.

12. Contact Us

We’ve included many of these terms to legally protect ourselves, but if you have an issue, always feel free to email us at support@finestdevs.com and we’ll do our best to resolve it in a fair and timely fashion.

12. Contact Us

We’ve included many of these terms to legally protect ourselves, but if you have an issue, always feel free to email us at Lindsay@coolbreezeairsystems.com and we’ll do our best to resolve it in a fair and timely fashion.